For Australian psychiatrists

An AI scribe for psychiatrists. And everything a scribe leaves on your desk.

An AI scribe listens to the consultation and writes the note. For a psychiatrist in Australia, that is the first ten minutes of the job. The letter to the GP, the NDIS report, the S8 application, the checking, the letterhead, the sending and the remembering are still yours. PsychDispatch is built for the whole of it, and for psychiatry only.

By PsychDispatch · Last reviewed 3 September 2026

Why psychiatry is different

Why a generic scribe runs out of road in psychiatry.

Most AI scribes are built for every specialty at once, which means they are built for the note. Psychiatry is the specialty where the note is the smallest part of the paperwork.

The letter is the deliverable.

In most specialties the note is the record. In psychiatry the letter to the GP is the record that travels: it carries the formulation, the plan, the medication changes and the risk assessment to the person who will see the patient next week. A scribe that hands you a note has done the part you could already do fastest.

The consult runs long, and the history runs longer.

An initial assessment can take the better part of an hour, and the useful history stretches back years. A summary of one hour is not enough. The drafting needs the arc of the illness, the treatments already tried, and what happened when they were.

Every visit builds on the last.

Reviews are the working life of a psychiatrist, and each one turns on what changed since the previous one: doses, side effects, sleep, the family situation, the thing the patient said in passing three visits ago. A scribe with no memory starts from zero every time.

The documents are Australian and specific.

S8 stimulant permits differ by state. NDIS evidence has its own language. WorkCover, TAC, DVA, Centrelink, insurers, tribunals and fitness-to-drive assessments each expect a particular shape. Templates written for clinics overseas do not know any of this.

The checklist

What to look for in an AI scribe for psychiatry.

Eight questions to put to any vendor, and PsychDispatch’s answer to each. Every mechanism named here is implemented, not planned.

Ask
Where the data lives.Records are encrypted at rest (AES-256) and stored in Sydney. Consultation audio is transcribed on Australian infrastructure and is not retained after processing.
What reaches the AI model.Transcripts pass through a multi-layer de-identification pipeline before any content reaches a model, and every AI provider is bound by no-training or data retention terms.
Whether it writes the letter, or only the note.Session notes and 65+ Australian letter and report types, drafted from the consult in your own style.
Whether it checks its own work.Every claim in a draft is verified against the transcript before you sign it off. Anything that cannot be traced is flagged, not smoothed over.
Whether it remembers the patient, and shows you what it knows.Patient Intelligence keeps a structured, longitudinal picture of each patient across every visit, and puts it in front of you: a timeline of the treatment journey, medications and how each went, symptoms, the people and events in the patient's life, and the risk picture, in one place, with a record you can question and get cited answers from. Every note and letter is drafted from it, so a review letter knows what the last three said.
Whether it finishes the job.The letter is rendered onto your own Word letterhead and dispatched in one click through single-use encrypted links with one-time-code verification, with delivery tracked per recipient.
How it handles consent.A patient consent workflow and a printable consent form ship with the product, so recording is informed and documented every time.
How it locks the door.TOTP multi-factor authentication, automatic inactivity sign-out, daily re-authentication, and a tamper-evident audit log of every record access.
Your obligations

The rules do not change because the tool is new.

Three things stay true whichever scribe you choose, and a scribe built for Australian practice should make each of them easy.

The Privacy Act applies to you. The Privacy Act 1988 covers health information regardless of the size of the practice; the small business exemption does not extend to health service providers. Where your patients’ records are stored, and who processes them, is your responsibility to know.

You remain responsible for the record. Ahpra’s guidance on artificial intelligence in healthcare is plain that the practitioner is accountable for anything a tool puts into a note or a letter. That is why every PsychDispatch draft is a draft, why every claim is traced to the transcript, and why nothing is sent until you sign it off.

Recording needs consent. Patients should know a consultation is being recorded and that software is helping with the documentation, and state recording laws require their consent. PsychDispatch ships a consent workflow and a printable consent form so that this is documented every time, not remembered most times.

Where a scribe stops

The job, stage by stage.

One consult, from the first word to the letter in the GP’s inbox. The scribe’s share of it is honest, and short.

The jobGeneric scribePsychDispatch
Listens and writes the session note
Here the scribe hands you a note and stops.
Turns the note into the finished letter, in your style
Places it on your letterhead
Checks every claim against what was said
Addresses and sends it securely
Tracks delivery
Carries it all forward to the next visit
FAQ

Questions psychiatrists ask about AI scribes.

Can psychiatrists use an AI scribe in Australia?

Yes, and many do. The obligations are the ones that already apply: the Privacy Act 1988 covers health information regardless of the size of the practice, Ahpra's guidance on artificial intelligence in healthcare keeps the practitioner responsible for everything that enters the record, and recording a consultation requires the patient's informed consent. A scribe built for Australian practice makes each of those straightforward rather than an afterthought.

Does PsychDispatch use patient data to train AI?

No. Transcripts are de-identified before any content reaches an AI model, every provider we use is bound by no-training or data retention terms, and consultation audio is not retained after it is transcribed.

Where is the data stored?

In Sydney, encrypted at rest with AES-256. Audio is transcribed on Australian infrastructure and never kept.

How is PsychDispatch different from a general AI scribe like Heidi Health or Lyrebird?

General scribes are built for every specialty and stop at the note. PsychDispatch is built only for psychiatry and runs the workflow through to the sent letter: 65+ Australian letter types drafted in your style, every claim verified against the consult, your own letterhead, one-click secure dispatch, and Patient Intelligence, a longitudinal picture of each patient's treatment journey that you can see and question, and that every letter is drafted from.

Does it work for telehealth?

Yes. Live transcription covers in-room and telehealth consultations alike.

Can I see where a sentence in the letter came from?

Yes. Verification traces every claim in a draft back to the transcript, and when you ask a question of a patient's record the answer comes with citations to the source.

What does it cost?

Two tiers with every feature in both: Pro at AU$129.99 a month and Max at AU$199.99 a month, differing only in included usage. Prices include GST where applicable. Joining the waitlist reserves founding pricing.

Built for psychiatry. Nothing else.

Two tiers, every feature in both, from AU$129.99 a month. Joining the waitlist reserves founding pricing.