What this letter is for
In most specialties the consultation note is the record. In psychiatry the letter to the GP is the record that travels. It arrives at the practice that will see the patient next week, prescribe the medication you started, order the bloods you asked for and field the phone call when something changes. The GP reads it in the two minutes before the patient walks in, which is why the order of information matters more than its completeness.
The letter also has a second reader: you, at the next review, and any colleague who inherits the patient. A letter that states the formulation, the plan and the reasoning plainly is worth more at that point than any amount of transcribed history.
What it must contain
- A summary at the top. One or two sentences: the diagnosis (or working formulation) and the plan. GPs read the first three lines; if the letter said nothing else they should still know what to do.
- The reason for referral and the question asked. Restate it. It tells the GP you answered their question, and it tells the next reader why the patient was seen.
- Relevant history, briefly. The parts that bear on the formulation and the plan. Not the interview. A GP who wants the full developmental history can ask for it; almost none do.
- Mental state and risk. An explicit statement of the risk assessment and the current safety plan, in plain words. If risk is low, say so and say why; if it is not, say what has been put in place and what the GP should watch for.
- Diagnosis and formulation. What you think is going on and how you understand it, with the differential where it matters for management.
- Medication, completely. Drug, dose, titration schedule, expected duration, monitoring (bloods, ECG, weight, blood pressure) and who is prescribing. A letter that names a drug without a dose and a plan for it generates a phone call.
- What you are asking the GP to do. A short, explicit list. Prescribe this; check that; refer here; call me if. The most useful heading in the letter is "Actions for the GP".
- Follow-up. When you will see the patient next, and how the GP reaches you in between.
The MBS 291 angle
If the patient was referred for an initial consultation under item 291, the assessment and the preparation of a management plan for the referring GP are what the item pays for, and the descriptor sets requirements for duration, content and the provision of the plan to the referring practitioner. Item 293 does the same for a review of that plan. In practice the GP letter is usually where the plan lives, so the letter has to meet the descriptor, not just good manners. Read the current descriptors on MBS Online rather than relying on what the item required last time you checked; they are linked under Sources below.
Why letters fail
The complaints GPs make about specialist letters are consistent, and none of them is about clinical quality.
- It arrives after the patient has already been back to see them.
- It has no plan they can act on, or the plan is implied rather than stated.
- The medication is named but the dose, duration or monitoring is missing.
- There is no explicit risk statement, so they cannot tell whether silence means low risk or an omission.
- It is a transcript of the interview arranged under headings, and the plan is on page three.
- It is not clear which parts of the plan are the GP's to do and which are the psychiatrist's.
Every one of these is a structure problem, which is why a fixed skeleton fixes most of them.
A skeleton that works
Adapt the headings to your voice; keep the order. The summary and the actions are the two blocks GPs read first, so they sit first and last.
Who else gets a copy
The patient, increasingly, and in plain language rather than as a cc of the clinical letter (see the FAQ). Other treating clinicians where the patient has consented. Any cc line belongs after the signature, where the recipient expects it, not in the addressee block.
How PsychDispatch drafts this
The GP - Initial Assessment preset drafts this letter from the consultation itself, in your own letter style, in the order above: summary first, actions explicit, medication complete. Every claim is verified against the transcript before you sign it off, it is rendered onto your letterhead, and it is dispatched to the GP by secure link with delivery tracked, the same day as the consult rather than at the end of the week. At the next review, Patient Intelligence carries the plan forward so the review letter knows exactly what this one said.